Director of Customer Success
Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services.
At a Glance
Director of Customer Success. Top skills: Microsoft PowerPoint, Dealing With Ambiguity, Statistical Analysis.
Not available
Varies
Varies
N/A
Parent Occupation (O*NET)
Marketing Managers
Median Wage
$161,030/yr
Growth (2024-34)
+6.6%
Education
Bachelor's degree
Skills & Requirements
Specialized Skills (17)
Statistical Analysis
Accounting
Process Architecture
Operating Cost
Statistics
Inside Sales
Data Analysis
Operational Performance Management
Finance
Statistical Packages
Software Solutions
Sales Enablement
Key Performance Indicators (KPIs)
Marketing
Process Control
Metrology
Customer Success Management
Common Skills (13)
Dealing With Ambiguity
Business Administration
Decision Making
Influencing Skills
Communication
Verbal Communication Skills
Case Study
Composure
Business Acumen
Operations
Leadership
Sales
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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