Customer Service Manager (General)
Directly supervise and coordinate the activities of clerical and administrative support workers.
At a Glance
Customer Service Manager (General) earns an average of $53,542/yr. Typical education: Bachelor's degree. Experience: 4.2–4.6 years. Top skills: Customer Service, Management, Communication.
$53,542/yr
Bachelor's degree
4.2–4.6 years
44
Parent Occupation (O*NET)
First-Line Supervisors of Office and Administrative Support Workers
Median Wage
$66,140/yr
Growth (2024-34)
-0.3%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (8)
Auditing
Project Management
Client Services
Customer Relationship Management
Marketing
Performance Management
Process Improvement
Business Development
Common Skills (21)
Customer Service
Management
Communication
Leadership
Sales
Operations
Organizational Skills
Relationship Building
Mentorship
Influencing Skills
Problem Solving
Scheduling
Teamwork
Supervision
Coaching
Computer Literacy
Microsoft Office
Multitasking
Certifications (1)
Valid Driver's License
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
Want to build these skills?
Sign up to find courses that teach these skills, track your progress, and build a skills passport aligned to Customer Service Manager (General).
Get Started Free