Collections Specialist
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
At a Glance
Collections Specialist earns an average of $39,937/yr. Typical education: High school or GED. Experience: 2.1–2.6 years. Top skills: Collections, Customer Service, Accounts Receivable.
$39,937/yr
High school or GED
2.1–2.6 years
35
Parent Occupation (O*NET)
Bill and Account Collectors
Median Wage
$46,040/yr
Growth (2024-34)
-10.5%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (12)
Collections
Accounts Receivable
Accounting
Billing
Bankruptcies
Outbound Calls
Invoicing
Fair Credit Reporting Act
Inbound Calls
Skip Tracing
Business To Business
Common Skills (18)
Customer Service
Communication
Research
Sales
Detail Oriented
Management
Operations
Self-Motivation
Social Skills
Goal-Oriented
Professionalism
Interpersonal Communications
Memos
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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