Claims Representative
Process new insurance policies, modifications to existing policies, and claims forms. Obtain information from policyholders to verify the accuracy and completeness of information on claims forms, applications and related documents, and company records. Update existing policies and company records to reflect changes requested by policyholders and insurance company representatives.
At a Glance
Claims Representative earns an average of $32,303/yr. Typical education: High school or GED. Experience: 1–1.8 years. Top skills: Customer Service, Management, Writing.
$32,303/yr
High school or GED
1–1.8 years
11
Parent Occupation (O*NET)
Insurance Claims and Policy Processing Clerks
Median Wage
$48,450/yr
Growth (2024-34)
-3.7%
Education
High school diploma or equivalent
Skills & Requirements
Specialized Skills (6)
Claims Processing
Lawsuits
Subrogation
Mediation
Collections
Call Center Experience
Common Skills (24)
Customer Service
Management
Communication
Professionalism
Microsoft Office
Detail Oriented
Multitasking
Investigation
Operations
Prioritization
Computer Literacy
Research
Interpersonal Communications
Decision Making
Advocacy
Organizational Skills
Verbal Communication Skills
Related Specializations
Other specialized occupations in this field. Many share overlapping skills, making lateral moves more accessible.
Related Pages
Frequently Asked Questions
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