First-Line Supervisors of Gambling Services Workers
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
At a Glance
First-Line Supervisors of Gambling Services Workers earns a median of $61,590/yr with +2.0% projected growth. Typical entry: High school diploma or equivalent. Top skills: Dependability, Attention to Detail, Microsoft Office software.
$61,590/yr
+2.0%
3
High school diploma or equivalent
Skills & Requirements
Skills (13)
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Being aware of others' reactions and understanding why they react as they do.
Motivating, developing, and directing people as they work, identifying the best people for the job.
Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Knowledge (10)
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Abilities (13)
The ability to listen to and understand information and ideas presented through spoken words and sentences.
The ability to communicate information and ideas in speaking so others will understand.
The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
The ability to apply general rules to specific problems to produce answers that make sense.
The ability to concentrate on a task over a period of time without being distracted.
The ability to communicate information and ideas in writing so others will understand.
The ability to read and understand information and ideas presented in writing.
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Technology (7)
Work Activities (10)
Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Observing, receiving, and otherwise obtaining information from all relevant sources.
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Analyzing information and evaluating results to choose the best solution and solve problems.
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Developing constructive and cooperative working relationships with others, and maintaining them over time.
Work Styles (4)
A tendency to be reliable, responsible, and consistent in meeting work-related obligations.
A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.
Careers with Overlapping Skills
These occupations share the most skills. A career transition between them means many of your skills transfer directly.
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Paralegals and Legal Assistants
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Software Quality Assurance Analysts and Testers
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