Computer Network Support Specialists

Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Judgment and Decision Making

Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Reading Comprehension

Understanding written sentences and paragraphs in work-related documents.

Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Speaking

Talking to others to convey information effectively.

Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

Troubleshooting

Determining causes of operating errors and deciding what to do about it.

Systems Analysis

Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

Writing

Communicating effectively in writing as appropriate for the needs of the audience.

Operations Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Time Management

Managing one's own time and the time of others.

Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

Repairing

Repairing machines or systems using the needed tools.

Installation

Installing equipment, machines, wiring, or programs to meet specifications.

Coordination

Adjusting actions in relation to others' actions.

Equipment Maintenance

Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

Learning Strategies

Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

Instructing

Teaching others how to do something.

Equipment Selection

Determining the kind of tools and equipment needed to do a job.

Service Orientation

Actively looking for ways to help people.

Persuasion

Persuading others to change their minds or behavior.

Programming

Writing computer programs for various purposes.

Management of Personnel Resources

Motivating, developing, and directing people as they work, identifying the best people for the job.

Negotiation

Bringing others together and trying to reconcile differences.

Mathematics

Using mathematics to solve problems.

Technology Design

Generating or adapting equipment and technology to serve user needs.

Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

Operation and Control

Controlling operations of equipment or systems.

Science

Using scientific rules and methods to solve problems.

Operations Analysis

Analyzing needs and product requirements to create a design.

Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

Computers and Electronics

Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Telecommunications

Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

Customer and Personal Service

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Engineering and Technology

Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.

English Language

Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.

Administration and Management

Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Education and Training

Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Communications and Media

Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Administrative

Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.

Production and Processing

Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.

Design

Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.

Mathematics

Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.

Public Safety and Security

Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.

Mechanical

Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Personnel and Human Resources

Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

Psychology

Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Law and Government

Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Economics and Accounting

Knowledge of economic and accounting principles and practices, the financial markets, banking, and the analysis and reporting of financial data.

Building and Construction

Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.

Geography

Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.

Foreign Language

Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.

Sales and Marketing

Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Physics

Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub-atomic structures and processes.

Chemistry

Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.

Sociology and Anthropology

Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures, and their history and origins.

Transportation

Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.

Philosophy and Theology

Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.

History and Archeology

Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.

Fine Arts

Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

Therapy and Counseling

Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.

Biology

Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.

Food Production

Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.

Medicine and Dentistry

Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.

Problem Sensitivity

The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.

Oral Comprehension

The ability to listen to and understand information and ideas presented through spoken words and sentences.

Deductive Reasoning

The ability to apply general rules to specific problems to produce answers that make sense.

Inductive Reasoning

The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Oral Expression

The ability to communicate information and ideas in speaking so others will understand.

Written Comprehension

The ability to read and understand information and ideas presented in writing.

Information Ordering

The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

Speech Clarity

The ability to speak clearly so others can understand you.

Written Expression

The ability to communicate information and ideas in writing so others will understand.

Near Vision

The ability to see details at close range (within a few feet of the observer).

Speech Recognition

The ability to identify and understand the speech of another person.

Selective Attention

The ability to concentrate on a task over a period of time without being distracted.

Fluency of Ideas

The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

Category Flexibility

The ability to generate or use different sets of rules for combining or grouping things in different ways.

Flexibility of Closure

The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

Finger Dexterity

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

Visualization

The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.

Far Vision

The ability to see details at a distance.

Originality

The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

Speed of Closure

The ability to quickly make sense of, combine, and organize information into meaningful patterns.

Perceptual Speed

The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.

Arm-Hand Steadiness

The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.

Visual Color Discrimination

The ability to match or detect differences between colors, including shades of color and brightness.

Memorization

The ability to remember information such as words, numbers, pictures, and procedures.

Manual Dexterity

The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.

Multilimb Coordination

The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.

Mathematical Reasoning

The ability to choose the right mathematical methods or formulas to solve a problem.

Time Sharing

The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

Number Facility

The ability to add, subtract, multiply, or divide quickly and correctly.

Control Precision

The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.

Auditory Attention

The ability to focus on a single source of sound in the presence of other distracting sounds.

Depth Perception

The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.

Extent Flexibility

The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.

Hearing Sensitivity

The ability to detect or tell the differences between sounds that vary in pitch and loudness.

Static Strength

The ability to exert maximum muscle force to lift, push, pull, or carry objects.

Wrist-Finger Speed

The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.

Spatial Orientation

The ability to know your location in relation to the environment or to know where other objects are in relation to you.

Trunk Strength

The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without "giving out" or fatiguing.

Sound Localization

The ability to tell the direction from which a sound originated.

Reaction Time

The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.

Speed of Limb Movement

The ability to quickly move the arms and legs.

Explosive Strength

The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.

Dynamic Strength

The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.

Stamina

The ability to exert yourself physically over long periods of time without getting winded or out of breath.

Response Orientation

The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.

Dynamic Flexibility

The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

Gross Body Coordination

The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.

Gross Body Equilibrium

The ability to keep or regain your body balance or stay upright when in an unstable position.

Rate Control

The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.

Glare Sensitivity

The ability to see objects in the presence of a glare or bright lighting.

Night Vision

The ability to see under low-light conditions.

Peripheral Vision

The ability to see objects or movement of objects to one's side when the eyes are looking ahead.

Splunk Enterprise

Category: Cloud-based management software | Hot Technology

Structured query language SQL

Category: Data base user interface and query software | Hot Technology

Shell script

Category: Operating system software | Hot Technology

UNIX Shell

Category: Operating system software | Hot Technology

Microsoft Office software

Category: Office suite software | Hot Technology | In Demand

Microsoft Excel

Category: Spreadsheet software | Hot Technology | In Demand

Linux

Category: Operating system software | Hot Technology

Microsoft Access

Category: Data base user interface and query software | Hot Technology

Microsoft Azure software

Category: Development environment software | Hot Technology

Teradata Database

Category: Data base management system software | Hot Technology

ServiceNow

Category: Data base user interface and query software | Hot Technology | In Demand

Ruby

Category: Development environment software | Hot Technology

Red Hat Enterprise Linux

Category: Operating system software | Hot Technology

Python

Category: Object or component oriented development software | Hot Technology

Perl

Category: Object or component oriented development software | Hot Technology

Oracle Java

Category: Object or component oriented development software | Hot Technology

MySQL

Category: Data base user interface and query software | Hot Technology

Microsoft Word

Category: Word processing software | Hot Technology

Microsoft Windows Server

Category: Application server software | Hot Technology

Microsoft Windows

Category: Operating system software | Hot Technology

Adobe Acrobat

Category: Document management software | Hot Technology

Apache Tomcat

Category: Web platform development software | Hot Technology

Microsoft Visual Basic

Category: Development environment software | Hot Technology

Microsoft SQL Server

Category: Data base user interface and query software | Hot Technology

Microsoft SharePoint

Category: Document management software | Hot Technology

Microsoft Project

Category: Project management software | Hot Technology

Microsoft PowerShell

Category: Development environment software | Hot Technology

Microsoft PowerPoint

Category: Presentation software | Hot Technology | In Demand

Apple macOS

Category: Operating system software | Hot Technology

Microsoft Active Directory

Category: Internet directory services software | Hot Technology | In Demand

Microsoft Outlook

Category: Electronic mail software | Hot Technology | In Demand

Bash

Category: Operating system software | Hot Technology

Border Gateway Protocol BGP

Category: Switch or router software | Hot Technology

UNIX

Category: Operating system software | Hot Technology

Firewall software

Category: Network security and virtual private network VPN equipment software

Operating system software

Category: Operating system software

Zabbix

Category: Network monitoring software

Anti-spyware software

Category: Transaction security and virus protection software

Antivirus software

Category: Transaction security and virus protection software

Application management software

Category: Configuration management software

Arping

Category: Network monitoring software

Automated installation software

Category: Configuration management software

B&W Port Scanner

Category: Network monitoring software

Bentley Systems ProjectWise

Category: Project management software

BitWizard B.V. mtr

Category: Network monitoring software

BlackBerry Enterprise Server

Category: Operating system software

BMC Software Control-M

Category: Enterprise application integration software

BMC Software Remedy IT Service Management Suite

Category: Helpdesk or call center software

Cisco Systems Cisco NetFlow Collection Engine

Category: Network monitoring software

Cisco Systems Cisco Traffic Analyzer

Category: Network monitoring software

Cisco Systems CiscoWorks

Category: Administration software

Cisco Systems CiscoWorks LAN Management Solution

Category: Administration software

Citrix cloud computing software

Category: Access software

Clarified Networks Clarified Analyzer

Category: Network monitoring software

Colasoft Capsa Enterprise

Category: Network monitoring software

Colasoft Capsa Free

Category: Network monitoring software

Compuware ClientVantage Agentless Monitoring

Category: Network monitoring software

Congruity Technologies Inspector

Category: Network monitoring software

Connectivity software

Category: Platform interconnectivity software

Customer information control system CICS

Category: Transaction server software

Customer relationship management CRM software

Category: Customer relationship management CRM software

Dartware InterMapper

Category: Network monitoring software

Database management software

Category: Data base management system software

Dig

Category: Network monitoring software

EMC Ionix Network Configuration Manager

Category: Configuration management software

EMC NetWorker

Category: Backup or archival software

EMC Symmetrix DMX

Category: Storage networking software

Encryption software

Category: Transaction security and virus protection software

Ethereal

Category: Network monitoring software

Ettercap NG

Category: Network monitoring software

File server software

Category: Filesystem software

Fluke Networks Enterprise LANMeter

Category: Network monitoring software

Help desk software

Category: Helpdesk or call center software

Hewlett Packard HP-UX

Category: Operating system software

Hewlett-Packard HP Network Node Manager

Category: Administration software

IBM AIX

Category: Operating system software

IBM Domino

Category: Communications server software

IBM Notes

Category: Electronic mail software

IBM Power Systems software

Category: Enterprise system management software

IBM Security Network Intrusion Prevention System

Category: Network security or virtual private network VPN management software

IBM Tivoli NetView Distribution Manager

Category: Filesystem software

IBM WebSphere

Category: Cloud-based management software

ifconfig

Category: Administration software

Intrusion prevention system IPS

Category: Network security or virtual private network VPN management software

ipconfig

Category: Administration software

Job control language JCL

Category: Operating system software

KornShell

Category: Operating system software

LAMP Stack

Category: Web platform development software

Load testing software

Category: Program testing software

LogMatrix NerveCenter

Category: Network monitoring software

McAfee

Category: Transaction security and virus protection software

Microsoft Dynamics

Category: Enterprise resource planning ERP software

Microsoft Exchange

Category: Electronic mail software

Microsoft Hyper-V Server

Category: Operating system software

Microsoft Internet Information Services (IIS)

Category: Transaction server software

Microsoft Network Monitor

Category: Network monitoring software

Microsoft Visual Basic Scripting Edition VBScript

Category: Development environment software

Microsoft Windows PowerShell

Category: Operating system software

Microsoft Windows Sysprep

Category: Configuration management software

Nagios

Category: Network monitoring software

nbtstat

Category: Network monitoring software

NetScout Sniffer Global Analyzer

Category: Network monitoring software

NetScout Sniffer Portable Professional Analyzer

Category: Network monitoring software

netstat

Category: Network monitoring software

Network and system vulnerability assessment software

Category: Network security or virtual private network VPN management software

Network design software

Category: Computer aided design CAD software

Network Instruments Observer Standard

Category: Network monitoring software

Network intrusion detection software

Category: Network security and virtual private network VPN equipment software

Network monitoring software

Category: Network monitoring software

ngrep

Category: Network monitoring software

NIKSUN NetDetector

Category: Network security or virtual private network VPN management software

Norton AntiVirus

Category: Transaction security and virus protection software

NortonLifeLock cybersecurity software

Category: Transaction security and virus protection software

NovaStor NovaBACKUP

Category: Backup or archival software

Novell eDirectory

Category: Internet directory services software

Nslookup

Category: Network monitoring software

OPNET SP Sentinel

Category: Network monitoring software

Oracle Solaris

Category: Operating system software

Packet analyzers

Category: Network monitoring software

Packet filter software

Category: Transaction security and virus protection software

Patch and update management software

Category: Configuration management software

Ping Identity

Category: Transaction security and virus protection software

Port scanners

Category: Network monitoring software

Project planning software

Category: Project management software

Remote control software

Category: Desktop communications software

Root kit detection software

Category: Transaction security and virus protection software

Route

Category: Network monitoring software

Roxio Retrospect

Category: Backup or archival software

Security incident management software

Category: Network security or virtual private network VPN management software

SolarWinds

Category: Cloud-based protection or security software

Sonicwall SonicOS Enhanced

Category: Network security or virtual private network VPN management software

Storage area network SAN software

Category: Storage networking software

Symantec pcAnywhere

Category: Desktop communications software

Symantec Veritas NetBackup

Category: Backup or archival software

Tape backup system software

Category: Backup or archival software

Tcpdump

Category: Network monitoring software

Traceroute

Category: Network monitoring software

Traffic shapers

Category: Network operating system enhancement software

Ubuntu

Category: Operating system software

Veritas NetBackup

Category: Backup or archival software

Virtual private networking VPN software

Category: Network security and virtual private network VPN equipment software

VMware

Category: Clustering software

Voice over internet protocol VoIP system software

Category: Internet protocol IP multimedia subsystem software

WildPackets OmniPeek Network Analyzer

Category: Network monitoring software

Wireshark

Category: Network monitoring software

Working with Computers

Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Updating and Using Relevant Knowledge

Keeping up-to-date technically and applying new knowledge to your job.

Getting Information

Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates

Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships

Developing constructive and cooperative working relationships with others, and maintaining them over time.

Making Decisions and Solving Problems

Analyzing information and evaluating results to choose the best solution and solve problems.

Analyzing Data or Information

Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.

Processing Information

Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.

Organizing, Planning, and Prioritizing Work

Developing specific goals and plans to prioritize, organize, and accomplish your work.

Evaluating Information to Determine Compliance with Standards

Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Monitoring Processes, Materials, or Surroundings

Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

Thinking Creatively

Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.

Scheduling Work and Activities

Scheduling events, programs, and activities, as well as the work of others.

Interpreting the Meaning of Information for Others

Translating or explaining what information means and how it can be used.

Documenting/Recording Information

Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Identifying Objects, Actions, and Events

Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.

Resolving Conflicts and Negotiating with Others

Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.

Providing Consultation and Advice to Others

Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.

Judging the Qualities of Objects, Services, or People

Assessing the value, importance, or quality of things or people.

Communicating with People Outside the Organization

Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Inspecting Equipment, Structures, or Materials

Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.

Developing Objectives and Strategies

Establishing long-range objectives and specifying the strategies and actions to achieve them.

Training and Teaching Others

Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.

Repairing and Maintaining Electronic Equipment

Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.

Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.

Estimating the Quantifiable Characteristics of Products, Events, or Information

Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.

Assisting and Caring for Others

Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

Developing and Building Teams

Encouraging and building mutual trust, respect, and cooperation among team members.

Performing Administrative Activities

Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

Handling and Moving Objects

Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

Coaching and Developing Others

Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

Monitoring and Controlling Resources

Monitoring and controlling resources and overseeing the spending of money.

Coordinating the Work and Activities of Others

Getting members of a group to work together to accomplish tasks.

Performing General Physical Activities

Performing general physical activities includes doing activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.

Controlling Machines and Processes

Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).

Guiding, Directing, and Motivating Subordinates

Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.

Staffing Organizational Units

Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Repairing and Maintaining Mechanical Equipment

Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.

Selling or Influencing Others

Convincing others to buy merchandise/goods or to otherwise change their minds or actions.

Performing for or Working Directly with the Public

Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.

Operating Vehicles, Mechanized Devices, or Equipment

Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.

Dependability

A tendency to be reliable, responsible, and consistent in meeting work-related obligations.

Attention to Detail

A tendency to be detail-oriented, organized, and thorough in completing work.

Integrity

A tendency to be honest and ethical at work.

Cautiousness

A tendency to be careful, deliberate, and risk-avoidant when making work-related decisions or doing work.

Cooperation

A tendency to be pleasant, helpful, and willing to assist others at work.

Optimism

A tendency to exhibit a positive attitude and positive emotions at work, even under difficult circumstances.

Social Orientation

A tendency to seek out, enjoy, and be energized by social interaction at work.

Innovation

A tendency to be inventive, to be imaginative, and to adopt new perspectives on ways to accomplish work.

Stress Tolerance

A tendency to cope and function effectively in stressful situations at work.

Self-Control

A tendency to remain calm and composed and to manage emotions effectively in response to criticism or difficult situations at work.

Intellectual Curiosity

A tendency to seek out and acquire new work-related knowledge and obtain a deep understanding of work-related subjects.

Achievement Orientation

A tendency to establish and maintain personally challenging work-related goals, set high work-related standards, and exert high effort toward meeting those goals and standards.

Tolerance for Ambiguity

A tendency to be comfortable with ambiguity and uncertainty at work.

Initiative

A tendency to be proactive and take on extra responsibilities and tasks that may fall outside of one's required work role.

Adaptability

A tendency to be open to and comfortable with change, new experiences, or ideas at work.

Self-Confidence

A tendency to believe in one's work-related capabilities and ability to control one's work-related outcomes.

Perseverance

A tendency to exhibit determination and resolve to perform or complete tasks in the face of difficult circumstances or obstacles at work.

Leadership Orientation

A tendency to lead, take charge, offer opinions, and provide direction at work.

Humility

A tendency to be modest and humble when interacting with others at work.

Sincerity

A tendency to be genuine and sincere in interactions with others at work, without concern for personal gain or self-interest.

Empathy

A tendency to show concern for others and be sensitive to others' needs and feelings at work.